Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.8
Location
9.3
Service
8.5
Dining
7.8
Guest reviews
8.2/10
based on 6 reviews
9.2
9.2/10 based on 3175 reviews
Andrew
United Kingdom,
March
2024
9.0/10
My stay at the hotel was an absolute delight. The rooms were small but incredibly cute, cozy, and spotlessly clean, providing a peaceful atmosphere through the wonderfully soundproofed windows. The service from the staff was top-notch, going the extra mile to ensure our queries were answered promptly, and the presentation and taste of the food were delightful. The location was superb, with easy access to major attractions and plenty of amenities nearby. The dining experience exceeded my expectations with a wide variety of fresh and delicious options. However, the only downside was the high price for some of the facilities.
Rooms
9.0
Inside the room was small, but so cute, cozy, and clean. The good soundproofed windows ensured peace and quiet.
Service
9.0
The staff at the hotel were delightful, clearly emphasizing customer satisfaction as a top priority.
Location
10.0
The hotel's location was more than excellent, being right next to the subway station and within walking distance to major attractions.
Dining
9.0
The dining experience was excellent, with a wide variety of fresh and delicious options to choose from.
Facilities
8.0
The facilities were well-maintained and offered a great variety of amenities for guests.
Andy
United States,
March
2024
8.2/10
My stay at the hotel was a mix of positives and negatives. The price was excellent, coming in at a third of the rack rate, but the room was smaller than expected and felt quite narrow. On the bright side, the hotel's historical charm from the 1800s was well preserved.
Rooms
6.0
The room was okay, but I had higher expectations. It was not particularly large, just enough space for two beds, two bedside tables, two chairs, and a desk. The wardrobe was in a narrow lobby between the bedroom and bathroom.
Service
9.0
The service was absolutely wonderful. The staff was very friendly, accommodating, polite, and efficient.
Location
10.0
The location was great, situated right on the Maria Hilferstrasse, the main shopping street in Vienna. It's in the heart of the Mariahilfer district, close to transportation and The Ringstrasse.
Dining
8.0
The dining experience was sufficient for a morning refuel. The breakfast offered both hot and cold items, including a station for 'cooked to order' eggs.
Facilities
8.0
The facilities in the hotel were good, with additional services available such as dry cleaning, housekeeping, and pet amenities.
Juan
United States,
February
2024
8.8/10
My stay at the hotel was delightful. The room had a very large and luxurious bathroom, was impeccably clean, and had all the necessary amenities although I missed having wifi for free. The balcony added a nice touch to the room's ambiance with its lovely decor and thoughtful details making our stay exceptionally comfortable.
Rooms
9.0
The room was spacious and luxurious, with a large bathroom and nice decor. It had all the essentials although wifi was not complimentary.
Service
9.0
The service throughout the hotel was exemplary. The staff were friendly, helpful, and knowledgeable. Most of them were excellent, especially a male Croatian bartender who stood out with his welcoming attitude.
Location
10.0
The hotel's location was outstanding, right in the center, just steps away from the subway station. It was convenient with shops nearby and provided easy access to explore the city and its attractions, making it a peaceful oasis in the bustling city.
Dining
8.0
The dining experience was very good with a wide range of delicious options including fresh omelettes, pastries, fruits, and more. The breakfast was ample and of excellent quality, although it ended precisely on time.
Facilities
8.0
The facilities were great, offering everything one would need for a comfortable stay. However, the lack of free wifi was a downside for me.
Richard
United Kingdom,
August
2023
8.2/10
The hotel is located in the heart of Mariahilfestrasse, perfect for those who love shopping and exploring the city. The rooms are spacious and clean, but the bathroom is quite small. The service was exceptional, with helpful staff providing essential amenities. The dining experience was satisfactory, although it could be improved in terms of variety. The location is excellent, near public transportation and surrounded by shops and restaurants.
Rooms
8.0
The rooms are spacious and clean, but the bathroom is rather small.
Service
9.0
The staff was very helpful and provided essential amenities.
Location
9.0
The hotel is situated in the bustling Mariahilfestrasse area, close to shops, restaurants, and public transportation.
Dining
7.0
The dining experience was okay, offering essential meals, but could have more variety.
Facilities
8.0
The hotel provides necessary facilities for a comfortable stay.
Louise
United States,
July
2023
7.4/10
The hotel is ideally located on the bustling Main Street, perfect for exploring Vienna, though the rooms are a bit tight. The service was mixed, with unwelcoming behavior but some helpful gestures. Dining offered a good breakfast selection, and the location is superb for city activities.
Rooms
7.0
The room layout was narrow with just enough space for essential furniture; however, the double-glazed windows added a nice touch.
Service
6.0
The service had moments of unwelcoming behavior, yet they assisted with setting up an extra table when needed.
Location
8.0
The hotel sits on the bustling Main Street of Vienna, surrounded by beautiful shops and restaurants, making it convenient for exploring the city.
Dining
8.0
The breakfast was excellent with a variety of options, though at times refills were slow for popular dishes.
Facilities
8.0
The hotel offered various amenities and services, meeting basic needs for a comfortable stay.
Hugh
United Kingdom,
April
2023
8.2/10
Staying at this hotel was a delightful experience all around. The rooms are spacious with high ceilings and traditional furniture, though lacking a tea kettle, and the location is excellent for shopping and dining. The service was exceptional, with courteous and attentive staff who go above and beyond to assist guests. The dining options were varied and satisfying, offering everything needed to start the day right.
Rooms
8.0
The rooms are spacious, with high ceilings and traditional furniture.
Service
9.0
The service was exquisite, with attentive and supportive staff who even helped arrange concert tickets and provided useful travel tips.
Location
9.0
The location is excellent for those who enjoy shopping and a wide choice of dining options.
Dining
7.0
Dining at the hotel was good, with a great variety of delicious dishes for breakfast that left me satisfied.
Citizenm Rotterdam
Hotel & Wellness Royal Astrid
Sthala, A Tribute Portfolio Hotel, Ubud Bali
Premier Inn North Shields - Ferry Terminal
Oyo The Leven
The Wilton International
Bel Jou Adults Only
Radisson Blu Hotel, Mannheim
Courtyard By Marriott New York World Trade Center Area
Catalonia Porto
The July - Boat & Co
The Hunt Lodge